Samsung Attempts to Avoid Liability by Hiding behind Arbitration Clauses

Towards the end of 2016, the media started to shed light on Samsung’s Galaxy Note 7 phone. The phone was released in August of 2016 and by the beginning of October, there were many reports of exploding phones, which resulted in Samsung telling anyone who had purchased a phone to immediately turn off their phone and send it back for a full refund or to replace it with another model. Samsung stopped all sales of the phone until they could figure out what was causing the phones to explode and catch fire.

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